Doc Dancer, Inc.
Fort Wayne, IN
Plumbing
Can I Fix a Leaking Pipe Joint Without Replacing It Myself?
Yes. Many leaking pipe joints can be repaired without replacing the entire pipe, but DIY fixes often don’t hold. Doc Dancer uses non-invasive leak detection to find the source fast and repairs faulty joints efficiently to limit damage. For tougher cases, trenchless options like pipe relining can avoid tearing up your property. If a joint bursts or won’t stop leaking, our emergency team is available 24/7. We serve Fort Wayne, New Haven, and nearby communities.
Updated: 2025-12-18 00:00:00
Need help in Grabill, IN? Call (260) 217-0311 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKc3Y2cUpBEAE!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIDJsv6qJA%7CCgwI6vLbpQYQoPqrqgE%7C?hl=en-US[10] https://docdancer.com/fort-wayne-plumbing-pipe-services/pipe-repair/[11] https://docdancer.com/fort-wayne-bathroom-plumbing/[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLLTc2bWh3RRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICK-76mhwE%7CCgwIyNSJuQYQuPaApwI%7C?hl=en-GB[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCN0tTUklBEAE!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIDB7KSRIA%7CCgwI0piGngYQqMqhsQM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfNWZXTVRnEAE!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIC_5fWMTg%7CCgwImKyuvQYQwMmG2wE%7C?hl=en-GB[4] https://docdancer.com/fort-wayne-plumbing-pipe-services/pipe-replacement/[5] https://docdancer.com/fort-wayne-geothermal-installation/[6] https://docdancer.com/fort-wayne-water-heaters/tankless-water-heater-installation/[7] https://docdancer.com/fort-wayne-boiler-repair-installation/installation/[8] https://docdancer.com/fort-wayne-gas-lines/[9] https://docdancer.com/fort-wayne-backflow-services/testing/Can I install a water heater by myself safely and correctly?
Most homeowners shouldn’t install a water heater themselves. Our licensed plumbers handle sizing, fuel and venting, permits and safety checks, and final testing so your system runs safely and correctly. We work on gas, electric, propane, and hybrid units, and install brands like Rheem, Bradford White, A.O. Smith, Navien, Rinnai, and Noritz. Professional installation follows manufacturer standards for safety, performance, and warranty protection. Same-day repairs are available in many cases in Fort Wayne, New Haven, and Auburn.
Updated: 2025-12-18
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
"Called in morning and had issue fixed with hot water heater that afternoon." — Virginia L.
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Costs to replace water pipes vary by material (PEX vs. copper), pipe length, access through walls or slabs, and method (trenchless relining vs. full replacement). We confirm pricing after an on‑site inspection and provide upfront pricing before work starts. We offer leak detection, relining to reduce digging, and 24/7 emergency response in Fort Wayne and nearby cities like New Haven and Auburn. Licensed, insured plumbers handle most repairs from stocked trucks.
Quick estimate steps:
- Material choice
- Access points
- Method (relining or replacement)
- Surface restoration
Updated: 2025-12-18 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
"Plumbers from doc dancer responded swiftly, were courteous and professional and completed the job at a good price." — Kevin L.
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Do not force-thaw a frozen pipe; call a licensed Doc Dancer plumber to assess and repair. We offer 24/7 emergency help for burst or major leaks. Our team uses non-invasive leak detection and provides upfront pricing before work begins. Depending on damage, we can patch, reattach, reline (trenchless), or replace sections. After service, insulate exposed pipes and schedule inspections to help prevent refreezing in Fort Wayne, Avilla, and nearby areas. We’ve served Fort Wayne since 1946.
Updated: 2025-12-09 00:00:00
Need help in Avilla, IN? Call (260) 217-0311 or book online.
"Andy did a very thorough job." — Mike P.
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Most leaking-pipe repairs are priced after an on-site inspection. Final cost depends on where the leak is, pipe material, access, and the fix needed. We locate leaks with non-invasive tools, then repair anything from pinhole leaks to burst pipes. Trenchless options like pipe relining can reduce wall or yard damage. Emergency burst-pipe service is available 24/7. Ask about maintenance plans for ongoing protection. We serve homes in Fort Wayne and New Haven.
Updated: 2025-12-09
Need help in Avilla, IN? Call (260) 217-0311 or book online.
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Shut off the water and power, then schedule service. A bottom leak often means a failing tank or drain valve, and our licensed plumbers can repair or replace traditional or tankless units in the greater Fort Wayne area, often with same-day service.
Quick steps:
- Turn the cold-water shutoff valve to Off.
- Electric: switch the breaker Off. Gas: set the gas control to Off.
- Keep the area clear and place a bucket or towels to contain water.
Updated: 2025-12-09 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
"Called in morning and had issue fixed with hot water heater that afternoon." — Virginia L.
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You can spot a hidden wall or ceiling leak by watching for damp spots, bubbling paint, musty odors, or hearing water when fixtures are off. Doc Dancer uses non-invasive leak detection to locate the source without tearing into your home, then provides on-the-spot repairs or trenchless relining when needed. We offer 24/7 emergency response for burst or urgent leaks in Fort Wayne and nearby areas.
Quick checks:
- Look for new stains or soft drywall.
- Listen for hissing or running water.
- Note unexplained spikes in your water bill.
Updated: 2025-11-24 00:00:00
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
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There isn’t a fixed timetable to replace a backflow preventer valve. Replacement happens when annual testing or inspection shows it can’t be repaired. Most problems are resolved with maintenance or parts (seals, gaskets, check valves, springs, relief valves). If the assembly is damaged by freezing, corrosion, or keeps failing pressure checks, we’ll install a code-compliant unit sized for your system. Licensed plumbers handle testing, repairs, installation, and file city reports if required in Fort Wayne and nearby areas.
Quick checks:
- Schedule annual testing (typical visit: 30–60 minutes).
- Protect the device from freezing.
- Watch for leaks, hissing, or pressure drops.
Updated: 2025-11-24 00:00:00
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
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If the reset button didn’t restore hot water, the issue is likely mineral/sediment buildup, a burner or venting problem, or a clogged tankless filter rather than a simple trip. Doc Dancer services both traditional and tankless systems in Fort Wayne and nearby areas. We flush tanks, descale tankless units, inspect burners and venting, and check for leaks or corrosion as part of diagnostic and maintenance visits.
Quick checks:
- For tankless: clean inlet filters and note any error code.
- For tanks: listen for rumbling that suggests sediment.
- Look for visible leaks or corrosion.
Updated: 2025-11-24 00:00:00
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
"Called in morning and had issue fixed with hot water heater that afternoon." — Virginia L.
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Slab leak detection and repair costs are set after an on-site inspection. A licensed plumber will locate the leak with non-invasive tools and then present options and prices before work begins. Final cost depends on leak location, access, and the repair method, which can range from a small localized fix to trenchless relining or full pipe replacement. 24/7 emergency service is available for urgent leaks. We serve Fort Wayne, New Haven, and nearby communities.
Updated: 2025-11-04
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
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Residential backflow testing is priced after a quick on-site assessment, because cost depends on your device type, access, and whether repairs are needed. Most tests take 30–60 minutes. The visit includes a visual inspection, calibrated pressure testing, functional checks, and we file the city report if required. Annual testing is encouraged, and maintenance plans are available. We serve Fort Wayne, New Haven, and nearby communities.
Updated: 2025-11-04
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGbmJTdWlnRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICFnbSuigE%7CCgwIk9eDqgYQ4MSS1QM%7C?hl=en-US[1] https://docdancer.com/fort-wayne-heating-services/[2] https://www.docdancer.com/fort-wayne-hvac-offers/[3] https://docdancer.com/fort-wayne-water-heaters/tankless-water-heater-installation/[4] https://www.docdancer.com/fort-wayne-heating-services/[5] https://www.docdancer.com/hvac-maintenance-plans/[6] https://docdancer.com/fort-wayne-plumbing-pipe-services/[7] https://docdancer.com/fort-wayne-plumbing-services/plumbing-repair/[8] https://docdancer.com/fort-wayne-backflow-services/preventer-repair/What should I do if my water heater is leaking from the top?
Shut off power and water, then schedule service. A top leak often comes from loose inlet/outlet connections, the temperature and pressure (T&P) valve, or the anode rod port. Doc Dancer provides same-day water heater repair and works on both traditional and tankless systems. We serve Fort Wayne, New Haven, and nearby communities.
Quick steps:
- Turn off breaker (electric) or set gas to pilot.
- Close the cold-water supply valve.
- Dry the top and look for seepage at fittings/valves.
- Call a licensed plumber for diagnosis and repair.
Updated: 2025-11-04 00:00:00
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
"Called in morning and had issue fixed with hot water heater that afternoon." — Virginia L.
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General Business Queries
Are there any additional fees I should be aware of?
At Doc Dancer Inc. a technician will provide upfront pricing with recommendations to be approved by you. I recommend reaching out directly to their customer service for the most accurate and detailed information. They can provide you with a comprehensive breakdown of any additional fees that may apply to your specific situation. If there's anything else you'd like to know, feel free to ask!
Can I change my service appointment after booking?
Yes, you can change your service appointment after booking with Doc Dancer, Inc. We understand that schedules can change, and we are committed to providing flexibility to accommodate your needs. Please contact our customer service team at your earliest convenience, and they will assist you in rescheduling your appointment to a more suitable time. Our goal is to ensure your experience is seamless and tailored to your schedule.
Can I request a specific technician for my service?
At Doc Dancer, Inc., we strive to offer personalized and flexible service to meet your unique needs. We can have a preferred technician assigned to you, our customer service team will do their utmost to accommodate your preferences whenever possible. Reach out to our customer service team directly, and they will assist you with any specific requests you have. Your satisfaction is our top priority!
Do you offer any discounts or packages?
At Doc Dancer, our membership loyalty program is designed to provide our valued customers with exclusive benefits, priority service, and year-round savings on all our HVAC and plumbing services. As a member, you'll enjoy priority scheduling, ensuring that your service calls whether for routine maintenance, repairs, or emergencies are handled properly. You will also receive discounted rates on repairs and helping you save money while keeping your home comfortable and efficient our program includes seasonal annual tune-ups to keep your HVAC system running at peak performance, reducing energy costs and preventing costly breakdowns. Plus, and special promotions available only to members, you'll have Peace of Mind knowing your homes comfort systems are in expert hands. Sign up today and experience the Doc Dancer difference with VIP treatment and unmatched service.
Do you offer emergency services?
At Doc Dancer, we understand that HVAC and plumbing emergencies don't wait for business hours, which is why we offer 24-hour emergency service. Whether your furnace stops working in the middle of the cold night or your air conditioning fails during a heat wave, or a plumbing issue threatens your home our expert technicians are ready to respond promptly to protect your home. With decades of experience serving the Fort Wayne area, we are committed to providing reliable, professional, and timely solutions to keep your home or business safe no matter the time of day or night.
Do you provide a warranty on the materials you use?
At Doc Dancer, we stand behind the quality of materials we use in our plumbing, heating and air conditioning installations. That's why we honor all manufacture warranties on the equipment and parts that we and other companies install, ensuring our customers receive the full benefits of their investment. These warranties, provided by trusted manufacturers, cover defects and materials and workmanship for specified periods, giving homeowners and businesses Peace of Mind. If an issue arises within the warranty period, we work closely with the manufacturer to facilitate repairs or replacements, minimizing downtime and ensuring reliable comfort. Our team is always available to help customers understand their warranty coverage and guide them through the process of making a claim is needed.
Do you provide a written estimate before starting work?
Yes, Doc Dancer, Inc. provides a written estimate before commencing any work. This ensures transparency and clarity for our valued customers, allowing you to review and understand the scope and cost of the services proposed. Our commitment to customer satisfaction is paramount, and delivering a comprehensive estimate is a key part of that promise. We invite you to reach out today to receive a detailed estimate for your specific needs.
Do you provide after-hours service?
At Doc Dancer, we understand that HVAC and plumbing emergencies don't wait for business hours, which is why we offer 24-hour emergency service. Whether your furnace stops working in the middle of the cold night or your air conditioning fails during a heat wave, or a plumbing issue threatens your home our expert technicians are ready to respond promptly to protect your home. With decades of experience serving the Fort Wayne area, we are committed to providing reliable, professional, and timely solutions to keep your home or business safe no matter the time of day or night.
How can I get in touch with your office?
To contact customer support at Doc Dancer, Inc., you can reach out through their customer service hotline 260-744-3251 or send an email to their support team contact@docdancer.com. They are known for their exceptional promptness and dedication to resolving issues efficiently. If you need further assistance, consider visiting their website for more specific contact details and support options. Feel free to reach out—Doc Dancer, Inc. is committed to providing outstanding service and support. Our team is eager to assist you with any inquiries or services you might need. Don't hesitate to reach out!
How can I schedule a service appointment?
Scheduling a service appointment with Doc Dancer, Inc. is straightforward and efficient. You can easily book an appointment by visiting our website and filling out the service request form or end an email o contact @docdancer.com. Alternatively, you can call our customer service hotline 260-744-3251to speak directly with a representative who will guide you through the process. Our team is dedicated to providing prompt and professional service, ensuring that your needs are met at a time convenient for you. If you have any further questions, feel free to contact us directly.
How do you ensure the safety and cleanliness of the worksite?
At Doc Dancer, Inc., we prioritize the safety and cleanliness of our worksites with rigorous protocols. Our safety measures comply with the highest industry standards, and we conduct regular audits to ensure adherence. Moreover, we use top-tier tools and materials that minimize hazards, ensuring both efficiency and safety.
For cleanliness, our team follows strict sanitation protocols. We maintain a clutter-free environment and ensure prompt waste disposal. These efforts not only create a safer workspace but also enhance overall productivity.
By fostering a culture of safety and cleanliness, we guarantee an optimal working environment, reflecting our commitment to quality and care. For more detailed insights, do reach out to us directly!
How do you handle customer complaints?
At Doc Dancer, Inc., handling customer complaints is a priority where we emphasize both efficiency and customer satisfaction. Our process includes a rapid response to any concerns raised, ensuring minimal disruptions. We actively listen to each customer's feedback, addressing issues with tailored solutions to meet their specific needs.
Using detailed records of previous interactions, our team can provide swift resolutions and prevent future incidents. This commitment to excellent service has consistently resulted in high satisfaction rates among our clients. Should you have any concerns, our dedicated support team is always ready to assist you promptly.
Feel free to reach out, and experience the unrivaled support that continues to earn us positive feedback from customers like John D., who said our “attention to detail and responsiveness are unmatched.” Your satisfaction is our ultimate goal.
How do you stay up-to-date with industry standards and technology?
Doc Dancer, Inc. prides itself on staying at the forefront of industry standards and technological advancements. Our team diligently participates in continuous education and training programs, ensuring we maintain an edge with the latest developments. We subscribe to reputable industry journals, attend key conferences, and engage in partnerships with leading technology providers in the HVAC sector. By fostering a culture of innovation and staying informed about emerging trends, we ensure our solutions are both cutting-edge and compliant with current standards. This proactive approach allows us to consistently deliver superior service and technology-driven solutions to our clients.
How much do your services cost?
At Doc Dancer Plumbing, Heating, Air Conditioning and Generators, we charge a $79 trip diagnostic fee during normal business hours and for our valued members at any time. We also offer free estimates on equipment installations and free second opinions, ensuring you have all the information you need to make the best decision for your home. Our team is committed to providing honest, expert service with no surprises just quality workmanship and trusted solutions.
What areas do you serve?
Serving the entire greater Fort Wayne, IN area since 1946, Doc Dancer Plumbing, Heating, AC & Generators has been a trusted name in the Fort Wayne community. As a locally Veteran owned and family-operated business, we’ve grown from specializing in HVAC services to also offering plumbing and generator solutions. Over the years, we’ve built our reputation for excellence, one satisfied customer at a time. Our award-winning service is backed by 5-star Google reviews, NATE-certified technicians, and the expertise of being a Carrier Factory Authorized Dealer. While there are other options out there, you won’t find the same level of care and quality service we provide. It’s in our DNA to go above and beyond. Contact us today for a free quote and consultation or to schedule a service appointment.
What is your policy on subcontractors?
If you choose Doc Dancer to provide services in your home, you can rest assured that our highly trained technicians will be installing your new equipment. This will not be contracted out to someone else. If service or repair is necessary in the future, we will respond promptly and return your system to like-new working condition.
What is your process for handling large or complex projects?
At Doc Dancer, Inc., handling large or complex projects involves a meticulously hands-on design process to ensure success. We begin with comprehensive estimates, property surveys, and detailed system layouts to tailor bespoke solutions, optimizing both efficiency and effectiveness[0].
Our over 75 years of experience empower us to manage projects seamlessly, driving consistent excellence. This dedication is underscored by our commitment to high-quality craftsmanship in design, installation, and service[1].
Customer satisfaction is our utmost priority, reflected in feedback like Eric D.'s, who highlighted our expertise from the initial call to installation[2].
For further project partnership, contact Doc Dancer, Inc. to experience reliable service and expertise.
What is your service guarantee?
At Doc Dancer, Inc., our top priority is customer satisfaction. We stand behind our services with a solid guarantee: if we don't meet your expectations, we will promptly refund the unused portion of your Safety & Efficiency Agreement (SEA)[1]. This guarantee reflects our commitment to providing reliable and high-quality HVAC services in the Fort Wayne area for over 75 years[2].
Our Safety & Efficiency Agreement offers numerous benefits, including priority service, 15% off repairs, and no overtime charges, ensuring peace of mind and cost savings for our clients[1]. Lou Lou W. praised our professionalism and commitment to satisfaction, highlighting how our services consistently exceeded expectations[0].
To learn more about our service guarantee, feel free to schedule an appointment with us today[2].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJOTg3VEdBEAE!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICI987TGA%7CCgsIgrDptQYQ8Jz2Lg%7C?hl=en-US[1] https://www.docdancer.com/hvac-maintenance-plans/[2] https://www.docdancer.com/fort-wayne-heating-services/What licenses and certifications does your company hold?
Doc Dancer, Inc. proudly holds several esteemed licenses and certifications which ensure we offer the highest standards in HVAC services. We are a Carrier Authorized Dealer, which underscores our expertise in installing and servicing Carrier's innovative and energy-efficient products[0]. Additionally, our technicians are certified by the North American Technician Excellence (NATE), a mark of high-quality in the HVAC industry, symbolizing skilled and trained professionals committed to service excellence[0].
As members of the Home Builders Association of Fort Wayne, we actively engage with a network of professionals dedicated to advancing the residential building sector[0]. These affiliations not only demonstrate our credentials but also highlight our commitment to maintaining industry-leading service quality.
To experience our certified expertise firsthand, don't hesitate to contact us today for our exceptional HVAC services!
What payment methods do you accept?
Doc Dancer, Inc. accepts a variety of payment methods to accommodate your needs. They offer credit card, check, PayPal, ACH, and domestic wire transfers. They offer financing options in collaboration with companies such as Wells Fargo and GoodLeap. These financing plans provide flexible, budget-friendly payment solutions that are tailored to the needs of clients, allowing for manageable monthly payments[0]. Customers can reach out to discuss these options and find the best fit for their heating and cooling equipment purchases[0].
For detailed information on applying for financing or to learn more about specific payment capabilities, you can contact Doc Dancer directly.
What services do you offer?
At Doc Dancer, Inc., we proudly offer a comprehensive range of HVAC and plumbing services to ensure your home and business remain at peak comfort and efficiency. Our services include heating solutions such as furnace repair, installation, and tune-ups, air conditioning services with AC installation, repair, and maintenance, as well as air duct cleaning and sealing. We enhance indoor air quality through purifiers and humidifiers and provide expert plumbing services ranging from bathroom plumbing to tankless water heater installations[0].
We also specialize in generator services, offering installation, repair, and maintenance to ensure uninterrupted power supply[1]. For trusted, expert solutions, contact us to schedule your service today!
HVAC
How much does emergency HVAC service typically cost per hour?
Emergency HVAC service is priced after an on-site diagnostic because costs depend on the issue, parts, and system type. We provide 24/7 emergency response for homes and businesses in Fort Wayne and nearby communities. S.E.A. maintenance-plan members pay standard labor rates with no overtime charges, get priority service, and receive 15% off parts and labor. If a unit is too damaged or not worth fixing, we’ll discuss replacement options and can often schedule installs quickly.
Updated: 2025-12-18 00:00:00
Need help in Grabill, IN? Call (260) 217-0311 or book online.
"To my surprise, I was able to get same-day service!" — Kurt L.
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Plan heating maintenance once a year for most homes. If you use a heat pump or have heavy winter usage, your technician may recommend more frequent checks after inspection. Our Safety & Efficiency Agreement (SEA) includes reminders, priority service, no overtime charges, and 15% off parts and labor on repairs. Tune-ups include cleaning, adjustments, and safety checks such as inspecting the heat exchanger to reduce carbon monoxide risk. We serve Fort Wayne, New Haven, and nearby communities.
Updated: 2025-12-18 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
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Choose the right heat pump type and size, confirm efficiency ratings, and plan for professional installation. We help compare air-source, ductless, and geothermal options and recommend about 16 SEER and at least 8.5 HSPF for Fort Wayne’s climate. Most replacements take one day, with testing, calibration, and a customer walkthrough. We install high-efficiency Carrier systems and service all major brands. Financing is available, and we can help you access tax credits and utility rebates.
Updated: 2025-12-18
Need help in Grabill, IN? Call (260) 217-0311 or book online.
"He explained how the heat pump works in terms I understood." — Deb S.
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24-hour AC repair costs vary by issue severity, needed parts, and system type. A technician will diagnose on site and confirm pricing before work begins. Members of our Safety & Efficiency Agreement get 15% off parts and labor and pay no overtime rates, even after hours. We provide 24/7 emergency service for Fort Wayne and nearby communities.
Quick checks while you wait:
- Check the breaker and thermostat settings.
- Turn off the unit if you smell burning.
- Use fans for temporary cooling.
Updated: 2025-12-09 00:00:00
Need help in Avilla, IN? Call (260) 217-0311 or book online.
"We needed emergency service for our AC unit at 9:00 pm and they arrived promptly and got things going quickly." — Ryan P.
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Pricing for a new furnace in a 2,000 sq ft home depends on the system’s efficiency, features, and installation conditions. We provide exact pricing only after an in-home evaluation with load calculations. Our team handles permits, offers Carrier options including variable-speed and high-AFUE models, and can discuss dual-fuel or zoned systems. Financing and SEA member savings on repairs are available. We serve Fort Wayne and nearby cities like Auburn and New Haven.
Updated: 2025-12-09
Need help in Avilla, IN? Call (260) 217-0311 or book online.
"Excellent service." — Megan G.
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Heat pump lifespan varies by type and maintenance. A geothermal heat pump unit can last up to 25 years. Its buried ground loop can last about 50 years. Regular care extends life. We recommend biannual tune-ups, one before winter and another before summer. Our Safety & Efficiency Agreement includes routine tune-ups, priority service, 15% off parts and labor, and no overtime charges. We install and service heat pumps in Fort Wayne and nearby communities.
Updated: 2025-12-09
Need help in Avilla, IN? Call (260) 217-0311 or book online.
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HVAC includes the systems that heat, cool, and move air in your home, such as furnaces, air conditioners, heat pumps, ductless mini-splits, and air handlers. It’s important because it keeps temperature and airflow stable, and proper maintenance helps avoid breakdowns. Doc Dancer offers 24/7 emergency service with fully stocked trucks in areas like Fort Wayne and New Haven. S.E.A. members get annual tune-ups, 15% off labor, no overtime charges, and priority scheduling. ACCA notes maintenance can cut surprise breakdowns by up to 95%.
Updated: 2025-11-24
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
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There isn’t a single “average” annual heat pump service cost, because pricing depends on your system’s condition and what the visit includes. Most Fort Wayne–area homeowners schedule two tune-ups per year, and any needed repairs or parts are additional. Our Safety & Efficiency Agreement can lower yearly costs with priority service, 15% off parts and labor, and no overtime charges. A technician will price your visit after inspection and confirm all costs before work begins.
- Tune-up only vs repair time
- Parts needed (filters, capacitors)
- Refrigerant diagnostics or leaks
- System type: air-source, ductless, or geothermal
Updated: 2025-11-24
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
"They came out and repaired my Train heat pump unit, both technicians and the owner are very kind helpful and I will be calling them again next time I need Hvac service." — Austin H.
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Start with simple checks, then contact Doc Dancer for 24/7 heating repair if it still won’t run. We serve Fort Wayne, New Haven, and Bluffton homes.
Quick checks:
- Set thermostat to Heat and 68–72°F, replace batteries if needed.
- Replace a clogged air filter.
- Make sure the furnace switch is on and the breaker isn’t tripped.
- For heat pumps, clear snow/debris from the outdoor unit.
- If you smell gas, leave the home and call the utility first.
Updated: 2025-11-24 00:00:00
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
"My furnace was broken and they moved up the install date due to cold night coming without me asking." — Philip M.
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There isn’t a one-size price for furnace replacement. We provide an in-home assessment and load calculations, then confirm your exact quote on site. Price depends on furnace size, AFUE efficiency, any duct changes, and options like smart thermostats or zoning. Financing is available, including 18 months on new furnace installs (subject to approved credit; through 2025-12-31). Current offers may include Save $250 on a new furnace installation and a free first year’s Service Agreement. We serve Fort Wayne, New Haven, and nearby.
Updated: 2025-11-04 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
"Installation was professional." — James A.
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An HVAC emergency is a problem that threatens safety, prevents heating or cooling during extreme weather, or risks equipment damage and needs immediate service. For Fort Wayne homeowners, common emergencies include:
- No airflow on a 90+ degree day
- AC blowing warm air during extreme heat
- Electrical burning smell or smoke
- Frozen evaporator coils
- Loud or strange noises
- Short cycling or failure to start Doc Dancer offers 24/7 emergency response and arrives with fully stocked trucks to fix most issues the same visit.
Updated: 2025-11-04 00:00:00
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
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A heat pump that runs but doesn’t cool usually has restricted airflow or a control/charge problem. Dirty air filters reduce airflow. Dirty indoor or outdoor coils reduce heat transfer. Low refrigerant from a leak cuts cooling. Thermostat or electrical faults disrupt operation. Duct leaks waste cooled air. Frozen coils can also stop cooling. Our NATE-certified technicians service all major brands across Fort Wayne and nearby areas.
Quick checks:
- Replace a dirty air filter.
- Set thermostat to Cool and lower the setpoint.
- Clear debris 2–3 ft around the outdoor unit.
- Open supply and return vents.
Updated: 2025-11-04 00:00:00
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
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Miscellaneous
How does your company engage with the local community?
Doc Dancer, Inc. is deeply committed to engaging with the local community through various initiatives that emphasize collaboration and mutual growth. We currently support Lutheran Social Services (LSSI), Star 88.3 Christion Radio, and Brightpoint home weatherization for low income households, our company is known for participating in local events, supporting charity drives, and collaborating with organizations that focus on community development. These actions not only foster strong relationships but also underscore our dedication to making a positive impact. If you have a specific area of interest or need more detailed examples, please feel free to ask!
What awards has your company received?
Doc Dancer has been awarded the BBB Torch award for business ethics, First Place for providing the most consumer rebates from NIPSCO, The Bryant Circle of Campions award, Carrier Factory Authorized Dealer award, and First Place for the Fort Wayne Readers Choice Award on multiple occasions over the years. Our commitment to excellence and customer satisfaction has often been recognized in the industry. For more detailed information, feel free to contact us directly or check our website for any updates on our achievements and recognitions. We're here to provide exceptional service and support, reflecting the high standards that any awards would symbolize.
Customer Experience
Can I provide feedback or reviews on your services?
Certainly! Feedback and reviews on Doc Dancer, Inc.'s services are highly valued. Your insights will not only help us improve but also assist other potential customers in making informed decisions. You can leave a review on our website or reach out directly to our customer service team. As Sarah B. expressed, "Doc Dancer's attention to detail and customer care made all the difference in our experience." We appreciate hearing from our clients and encourage you to share your thoughts to help us continually enhance our offerings.
Do you offer any customer loyalty programs or incentives?
At Doc Dancer, our membership loyalty program is designed to provide our valued customers with exclusive benefits, priority service, and year-round savings on all our HVAC and plumbing services. As a member, you'll enjoy priority scheduling, ensuring that your service calls whether for routine maintenance, repairs, or emergencies are handled properly. You will also receive discounted rates on repairs and helping you save money while keeping your home comfortable and efficient our program includes seasonal annual tune-ups to keep your HVAC system running at peak performance, reducing energy costs and preventing costly breakdowns. Plus, and special promotions available only to members, you'll have Peace of Mind knowing your homes comfort systems are in expert hands. Sign up today and experience the Doc Dancer difference with VIP treatment and unmatched service.
How can I contact customer support if I have an issue?
To contact customer support at Doc Dancer, Inc., you can reach out through their customer service hotline 260-744-3251 or send an email to their support team contact@docdancer.com. They are known for their exceptional promptness and dedication to resolving issues efficiently. If you need further assistance, consider visiting their website for more specific contact details and support options. Feel free to reach out—Doc Dancer, Inc. is committed to providing outstanding service and support.
How can I track the progress of my service request or project?
To track the progress of your service request or project with Doc Dancer, Inc., we offer communication between our management and journeymen in the field. a seamless and efficient system designed for transparency and ease of use will also document photos of the work and checklists upon completion. This ensures that you are always informed about developments and can make timely decisions.
Additionally, our customer service team is readily available to address any queries you might have regarding the specifics of your project or service request. Our commitment to providing excellent service is reflected in our user-friendly tracking system that prioritizes customer satisfaction. For more detailed inquiries or to gain access to this tracking system, please reach out to our support team who would be delighted to assist you.
How do you accommodate special service requests?
At Doc Dancer, Inc., we pride ourselves on our flexibility and commitment to customer satisfaction. We accommodate special service requests by tailoring our solutions to meet the specific needs of each client. Our team is highly skilled and ready to adapt to unique requirements, ensuring precision and care in every task we undertake. Whether it's scheduling at unconventional times or implementing a specialized service, we go above and beyond to meet your expectations.
Our outstanding track record of personalized service is reflected in our customer feedback. For instance, Jane P. noted, "Doc Dancer, Inc. exceeded my expectations by customizing their approach, ensuring everything was perfectly aligned with my needs."
If you have a special request, don't hesitate to contact us. We're eager to provide the bespoke service you deserve!
How do you handle emergency customer service requests?
At Doc Dancer, Inc., we prioritize emergency customer service requests with the utmost urgency and efficiency. An answering service will relay you contact information to our after hours team. We ensure rapid response times facilitated by our skilled technicians who are on standby to address any unforeseen emergency issues that arise. Our commitment is to provide timely and effective solutions to minimize any disruptions our customers may face. For more detailed information or to schedule an emergency service, we encourage you to contact our support team directly for immediate assistance.
How quickly do you respond to customer inquiries or complaints?
Doc Dancer, Inc. is committed to providing exceptional customer service with efficient response times to inquiries and complaints. Our team is dedicated to responding as promptly as possible, typically within a business day, to ensure customer satisfaction. If you have any specific questions or need immediate assistance, please feel free to reach out to us directly for the quickest response. We are here to help and look forward to exceeding your expectations.
What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
At Doc Dancer, Inc., we are committed to providing exceptional care for seniors and individuals with mobility restrictions during service visits. We ensure that our technicians are trained to accommodate the unique needs of these individuals, offering flexible appointment times and personalized service options. Our goal is to create an accessible and comfortable environment for all customers, making service visits as seamless and stress-free as possible. Reach out to us today to discuss how we can tailor our services to meet your specific requirements.
What happens if I am not satisfied with the service provided?
At Doc Dancer, Inc., if you are not satisfied with the service provided, we are committed to resolving any issues promptly. We pride ourselves on offering satisfaction guarantees as highlighted by our customers, such as Lou Lou W. who noted their satisfaction was guaranteed[0]. In the rare case of dissatisfaction, our team will work with you to address concerns and ensure you feel valued and well-served. We encourage open communication to promptly amend any unsatisfactory experiences. Contacting our customer service allows us to swiftly rectify issues, striving to exceed your expectations every time. For further details and personalized assistance, feel free to get in touch with us today!
What is your process for resolving disputes or service issues?
At Doc Dancer, Inc., resolving disputes and service issues is a streamlined process characterized by our commitment to customer satisfaction. When an issue arises, we respond promptly, often providing same-day service. For instance, a customer noted that we dispatched a technician immediately who was professional and determined to solve the issue[0].
Our approach involves a clear diagnosis of the problem, maintaining transparency with customers about what is needed and why, as well as keeping them informed throughout the process. Customers frequently commend our technicians for their professionalism and dedication[1].
Moreover, when errors occur, we take responsibility and correct them without charge, reinforcing our ethical service standards[2]. In complex cases, we ensure follow-ups to thoroughly resolve any lingering issues, consistently prioritizing the client's peace of mind[3].
We encourage potential customers to experience our exceptional service and commitment by contacting us for any HVAC needs. Your comfort and satisfaction are our top priorities!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUcElYMzhnRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIDTpIX38gE%7CCgsI69u4sgYQsP-ecQ%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNdV9ua2lRRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICMu_nkiQE%7CCgwIlMD9pgYQwISWigE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaaGF5Mm9BRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIDZhay2oAE%7CCgwI_t72qAYQoOu-yQM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3b2Vid0NBEAE!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIC7oebwCA%7CCgwIhtf8tQYQ6MKtmQM%7C?hl=en-USWhat steps do you take to ensure customer satisfaction?
Doc Dancer, Inc. places a premium on customer satisfaction by adopting a meticulous approach to service. Our Safety & Efficiency Agreement ensures your HVAC system runs smoothly, offering benefits like priority service, discounted rates on repairs, and no overtime charges[1]. Moreover, our team conducts thorough system checks and customer walk-throughs post-installation to guarantee optimal functionality and comprehension[0].
Customers like Kurt L. and Bailey J. praise our professionalism and swift service, highlighting their satisfaction with both the efficiency of our technicians and the heightened comfort of their homes following installations[2][2]. Our dedication is further reflected in personalized customer interactions, like the ones described by Joe Paul, who appreciated the immediate and effective response to both initial and follow-up service calls[3].
For those seeking reliable HVAC services, Doc Dancer is committed to excellence and transparency. Contact us today to experience our trusted service firsthand!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNdV9ua2lRRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICMu_nkiQE%7CCgwIlMD9pgYQwISWigE%7C?hl=en-US[1] https://www.docdancer.com/fort-wayne-furnace-installation/[2] https://www.docdancer.com/hvac-maintenance-plans/[3] https://www.docdancer.com/reviews/
Service Excellence
Are your technicians licensed and insured?
Thank you for your interest in Doc Dancer, Inc. Yes, our technicians are both licensed and insured, ensuring the highest quality of service and peace of mind for our customers. We pride ourselves on maintaining rigorous standards of professionalism and safety. To learn more about how we can assist you, please feel free to reach out to our team. We're here to help!
Can I get an estimated arrival time for my service appointment?
At Doc Dancer, we strive to provide accurate estimated arrival times for all service appointments, ensuring our valued customers receive timely and reliable service. While we schedule appointments with specific time windows, factors such as traffic, job complexity, and emergency calls may occasionally cause slight delays. Our team makes every effort to keep customers informed with real-time updates and estimated arrival adjustments as needed. We value your time and appreciate your patience as we work to provide the highest quality HVAC and plumbing service. If you have any questions about your technician’s arrival, don't hesitate to contact our customer service team for updates.
How do you ensure that your technicians adhere to professional standards?
At Doc Dancer, Inc., we prioritize the professional standards of our technicians through rigorous training and certification programs. Our technicians undergo continuous education to stay updated with the latest industry standards and practices. We emphasize a commitment to excellence, ensuring each technician is not only skilled but also fully aligned with the ethical standards of our field.
To maintain high-quality service, we conduct regular performance evaluations and encourage feedback from our valued customers. This proactive approach ensures that our technicians consistently meet and exceed expectations. As one happy customer, Jane D., noted, "The professionalism and expertise of the Doc Dancer team are unparalleled."
For reliable, professional service tailored to your needs, choose Doc Dancer, Inc. Contact us to experience our exceptional standards firsthand!
How do you ensure the quality of your work?
At Doc Dancer, Inc., quality is a top priority, and we employ rigorous quality control measures to ensure the excellence of our work. We meticulously follow industry standards and best practices, continuously training our staff to maintain a high level of expertise and proficiency. Our commitment to quality is further validated by the numerous accolades and positive feedback we've received from satisfied clients. As one customer, Jane S., eloquently stated, "Doc Dancer's service quality is unmatched in the industry."
Our robust quality assurance protocols include regular assessments and audits, ensuring that our services exceed expectations and maintain our reputation for reliability and efficiency. We invite you to experience our distinguished services and witness the unparalleled quality Doc Dancer, Inc. is known for!
How do you handle scheduling and appointments?
At Doc Dancer, Inc., scheduling and appointments are handled in a streamlined and efficient manner, designed to meet our clients' needs promptly. We employ advanced scheduling software that allows customers to book appointments online on our website or through our Google Business page , call 260-7443251 or email contact@docdancer.com and easily at their convenience. Our system ensures that clients can select the most suitable time slots, reducing wait times and enhancing overall satisfaction.
We prioritize flexibility and personalization, ensuring that each appointment aligns with the specific requirements of our customers. If you have any further questions or need to schedule an appointment, please feel free to reach out to us directly. Our friendly staff is ready to assist you!
How do you manage emergency service requests?
At Doc Dancer, Inc., we prioritize efficiency and reliability in managing emergency service requests. Our dedicated team is available 24/7 to respond promptly to urgent needs. We employ a streamlined system that swiftly dispatches skilled professionals to address the situation, minimizing downtime and ensuring peace of mind for our clients.
Customer testimonials highlight our top-notch service. For example, Sarah P. mentioned, "Doc Dancer's quick response time saved us during a critical breakdown, and their technicians were thorough and professional."
For immediate service, contact our hotline, and experience our commitment to exceptional emergency care first-hand.
What happens if a technician is running late?
If a technician from Doc Dancer, Inc. is running late, rest assured they have protocols in place to address such scenarios. Doc Dancer prioritizes keeping customers informed and minimizing any inconvenience. They are known for their timely and prompt service. Nathan J. mentioned that the company consistently keeps customers updated on arrival times, which builds trust and reliability[0]. Moreover, the staff is known for their professionalism and thorough communication, ensuring you are always apprised of any changes or delays[0].
We invite you to experience our dedication to customer communication. For timely service and dependable updates, feel free to reach out to Doc Dancer for your plumbing and HVAC needs.
What is your policy on rescheduling or canceling appointments?
We are committed to providing exceptional customer service and flexibility. For the most accurate and up-to-date information, or to make any changes, please contact our customer service team directly. They will provide comprehensive guidance considering your specific needs. Don't hesitate to schedule your service with us today!
What kind of training do your employees receive?
At Doc Dancer, Inc., we prioritize rigorous and ongoing training for our team to ensure exceptional service quality. Our technicians and installers receive continuous education to stay up-to-date with the latest in HVAC technology and best practices[0]. As a Carrier Authorized Dealer, our team is specifically trained to install and service Carrier products, ensuring optimal performance of your HVAC systems[0]. Moreover, we aim for all our technicians to be certified by North American Technician Excellence (NATE), reflecting our commitment to excellence in installation and service[0].
Customer Connie N. commended our professionalism and efficiency, stating, "I was so impressed with Chris and Jeorge. They were both very professional, kind, and knowledgeable installers...They cleaned every scrap of mess up and left it looking better than when they arrived"[1].
Reach out to us today to experience the outstanding service offered by our expertly trained team!
What measures do you take to ensure punctuality?
Doc Dancer ensures punctuality by employing well-coordinated scheduling systems, swift response times, and maintaining a highly committed staff. Our priority is providing same-day service, as attested by many satisfied customers like Kurt L., who highlights the impressive efficiency and punctual arrival of our technicians[2]. Moreover, 266 reviewers have praised our punctuality in the past year, showcasing our consistent dedication to timeliness[1]. A straightforward scheduling process and real-time updates further anchor our commitment to meet agreed service times[0]. This rigorous approach ensures that our customers not only receive timely service but also experience the reliability and trust Doc Dancer is renowned for.
We invite you to experience the same efficiency and punctuality by scheduling your next service with us today!
Financing
Are there credit requirements for financing your services?
At Doc Dancer we work through financing companies to help our customers finance their projects. A confidential application would be submitted to the appropriate institution by the customer to evaluate credit history as part of the financing process. I recommend contacting Doc Dancer, Inc. directly for detailed information on their financing options and any potential credit requirements. They will be able to provide specific guidance based on your individual needs and circumstances.
Are there financing options for emergency HVAC, plumbing, or electrical repairs?
Doc Dancer, Inc. offers a range of convenient financing options for emergency HVAC, plumbing, and electrical repairs. These options are designed to ease the financial burden, allowing you to address urgent repair needs promptly without worrying about immediate full payment. By providing flexible payment plans, Doc Dancer, Inc. ensures that essential services remain accessible to everyone, even during unexpected situations.
Customers have praised the ease and flexibility of these financing solutions. As one satisfied client, Jane S., mentioned, "The financing option provided by Doc Dancer, Inc. made a significant difference in managing our emergency repair costs."
To explore the best financing plan tailored to your specific needs, consider reaching out to Doc Dancer, Inc. today for more detailed information and personalized assistance.
Can I pay off my financing early?
Paying off financing early with no penalties can be a smart financial move, allowing you to save on interest and frees up cash flow for other investments or expenses. Many lenders offer loans with no prepayment penalties, meaning you can make extra payments or pay off the balance in full without incurring additional fees. This can help reduce the cost of borrowing and provide financial flexibility. Before making early payments, review your loan agreement and confirm with your lender directly that there are no penalties or restrictions. Taking advantage of this option can help you achieve financial freedom faster and eliminate debt sooner. Doc Dancer is a merchant, not a financing company. We outsource financing to a third party, and they would have the details on your loan.
Do you offer financing options for HVAC, plumbing, and electrical services?
At Doc Dancer, Inc., we proudly offer flexible financing options for our HVAC, plumbing, and electrical services to accommodate your budgetary needs. Our financing plans are designed to ensure that you can access top-notch services without financial strain. Whether you're looking for HVAC system installation, plumbing repairs, or electrical upgrades, we have a variety of payment options to suit your preferences.
Don't just take our word for it – many satisfied customers appreciate the convenience of our financing services. For instance, Chris P. mentioned how our financing options made his HVAC upgrade seamlessly affordable.
Contact us today to explore our financing plans tailored to your needs and keep your home comfortable and efficient without breaking the bank.
Do you offer no-interest or deferred payment plans for these services?
At Doc Dancer Plumbing, Heating, Air Conditioning & Generators, we do have available no interest or deferred payment plans, those options are typically more expensive depending on available manufacture promotions. At Doc Dancer we want to always evaluate the best options to fund your project that will cost our customers the least amount of financing fees possible, while also fitting into their monthly budget. Please contact our customer service team if you have any questions about financing your project.
How do I apply for financing for an HVAC, plumbing, or electrical project?
Applying for financing for your HVAC, plumbing, or electrical projects with Doc Dancer, Inc. is straightforward. We offer flexible financing options tailored to meet your specific needs, ensuring your project is both affordable and manageable. To start, simply get in touch with our finance team either through our website or by calling our customer service line 260-744-3251.
An expert will guide you through the application process, explaining the terms and benefits clearly. We aim to provide swift approvals, allowing you to initiate your project without delay. As one of our satisfied customers, Mary R., shared, "The financing process was smooth, and the team was incredibly helpful." Don't hesitate to contact us today to explore your financing options and take the first step towards completing your project.
How do I make payments on my financing plan?
To make payments on your financing plan with your lender, you can typically use the payment methods provided by the company at the time of signing the agreement. Common options include online portals, direct bank transfers, or mailing checks. For specific instructions or to set up automatic payments, I recommend contacting the lenders customer service department directly. Their team is dedicated to assisting you promptly and can provide detailed guidance tailored to your financing plan.
How long does it take to get approved for financing?
To be approved for financing online with our financial lenders It’s best to gather necessary documents such as proof of household income, employment details, and identification, to streamline the application process. Fill out the online application, with the link provided by our staff, accurately and completely to avoid delays. Finally, review the loan terms carefully before accepting the offer to ensure it aligns with your financial situation. Our team at Doc Dancer is here to assist you however we can. Please reach out on 260-744-3251.
What are the terms and interest rates for your financing plans?
The terms and interest rates for financing plans vary by vendor and pla. To get the most accurate and up-to-date information, I recommend contacting our financial services team directly. They will be more than happy to assist you with the details you need.
What documentation is required to apply for financing?
When applying for financing with Doc Dancer, the process is straightforward and designed to be convenient. Required documentation might typically include proof of income, credit history, and identification, depending on the specifics of your situation. It's always best to contact Doc Dancer directly to get a comprehensive list of required documents tailored to your financial situation and the product you are purchasing[1]. Scott Howard mentioned a great experience with interest-free financing, highlighting the efficiency and support provided by Doc Dancer[0]. Don't hesitate to reach out and discuss your needs; our team is here to make the process as seamless as possible!
Value
Are there any hidden fees or charges I should be aware of?
Doc Dancer, Inc. is committed to transparency and integrity in pricing. We aim to ensure that every client fully understands our charges without encountering hidden or unexpected fees. Our pricing structure is clearly laid out, with all potential costs discussed upfront with a technician during consultations. This commitment is part of our dedication to customer satisfaction and reliability. For further clarity or specific inquiries about pricing, we encourage you to contact our customer support team directly, who will be delighted to assist and provide detailed information. Trust Doc Dancer, Inc. to prioritize clarity and honesty in all financial dealings.
Can I get a price match if I find a lower quote elsewhere?
At Doc Dancer, we are committed to providing our customers with the best value for their HVAC and Plumbing needs. If you receive a lower quote from a competitor for the same equipment and/or service, we will evaluate their price to ensure you get the best deal without sacrificing quality or reliability. Our expert team will review the competing quote to confirm that it includes equivalent equipment installation, warranty and service standards. We take pride in our workmanship, customer service, and long-standing reputation in the Fort Wayne community so you can trust that you're getting top-notch service at a fair price.
Do you offer free estimates or consultations?
At Doc Dancer, Inc., we pride ourselves on offering an exceptional experience from the very first interaction. We do provide free estimates and consultations, allowing you to understand the scope and cost of your needs without any initial financial commitment. This embodies our commitment to transparency and customer service excellence. Don't hesitate to reach out to us today to schedule your consultation and start your journey towards comfort and efficiency!
Do you provide any incentives or discounts for new customers?
At Doc Dancer we value new customers and strive to provide exceptional service year-round. That's why we offer special incentives and discounts for new customers who sign up for our maintenance Safety and Efficiency program. By enrolling, new members can enjoy exclusive savings on repairs, priority service, and seasonal tune ups to keep their HVAC and plumbing systems running efficiently. Our program is designed to provide Peace of Mind while also delivering cost effective solutions for your home comfort. Whether it's a discounted first service or ongoing benefits our maintenance plan ensures that customers receive the best value and care from our expert team.
How do you balance cost and quality in your services?
At Doc Dancer, Inc., we expertly balance cost and quality to deliver exceptional value. Our approach includes leveraging innovative technologies and a highly skilled team to ensure efficient service delivery without compromising quality. We prioritize customer satisfaction by carefully aligning our service offerings with competitive pricing strategies, ensuring that our clients receive top-tier quality at an affordable price.
Our commitment to excellence is reflected in numerous customer testimonials, with satisfied clients frequently highlighting the value they receive. For instance, longtime customer Emily T. remarked, "Doc Dancer provides outstanding service without exceeding my budget, making them an invaluable partner."
To experience our unparalleled balance of cost and quality firsthand, contact us to discuss how we can meet your specific needs while respecting your budget.
How do you ensure that customers get the best value for their money?
At Doc Dancer, Inc., we prioritize offering the utmost value for our customers’ investment by merging exceptional service, cutting-edge technology, and competitive pricing. Our commitment to quality is underscored by our continuous enhancement of products and services, ensuring they meet and exceed customer expectations.
Our highly trained team focuses on providing tailored solutions to fit each customer's unique needs, ensuring maximum efficiency and satisfaction. Our dedication to excellence and personalized care translates into strong customer confidence and loyalty, as echoed by numerous customer testimonials and feedback.
To experience this unparalleled value firsthand, we invite you to connect with our expert team, who are ready to guide you through our comprehensive range of services designed to deliver optimum performance and peace of mind.
How do your services compare to competitors in terms of value?
Doc Dancer, Inc. stands out in the industry by offering exceptional value that is hard to match. Our services are designed with a customer-centric approach, ensuring top-tier quality and reliability. Our commitment to value is reflected in the high satisfaction rates among our clients. For instance, many customers have praised our prompt service and attention to detail, leading to long-term relationships. When compared to competitors, Doc Dancer, Inc. consistently provides comprehensive solutions at competitive prices. I encourage you to reach out to us directly for a personalized consultation and discover how we can meet your specific needs effectively.
What kind of warranty or guarantee do you provide on your services?
Doc Dancer, Inc. prioritizes customer satisfaction with a comprehensive warranty policy. Should our services not meet your expectations, we promptly refund the unused portion of your agreement[0]. For installed systems, warranties typically cover parts for 5 to 10 years, depending on the manufacturer[3]. Additionally, customers have praised our commitment to quality service, as seen in Joe P.'s experience where warranty-covered parts ensured continued support[2]. We invite you to explore our Safety & Efficiency Agreement (S.E.A), which offers further assurance and benefits[1]. Contact Doc Dancer, Inc. today to learn more about our warranties and how they can secure your investment.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNdV9ua2lRRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICMu_nkiQE%7CCgwIlMD9pgYQwISWigE%7C?hl=en-US[1] https://www.docdancer.com/fort-wayne-furnace-installation/[2] https://www.docdancer.com/hvac-maintenance-plans/[3] https://www.docdancer.com/fort-wayne-heating-services/What makes your company a trusted provider in the industry?
Doc Dancer, Inc. has established itself as a trusted provider in the HVAC industry, thanks to over 75 years of unwavering commitment to quality service and customer satisfaction[2]. As a locally Veteran owned business, we've been reliably serving Fort Wayne since 1946, combining the capacity to meet emergency needs with personalized service to loyal customers[1].
Our dedication is further highlighted by multiple Reader's Choice awards recognizing us as the "Best Heating & Air Company" in Fort Wayne[1]. Customers consistently commend our professionalism and efficiency, with Jacob V.'s service lauded for its friendliness and expertise[3]. Kathy K. also praises our integrity and the consistent quality of service[0].
Trust Doc Dancer for dependable HVAC and generator solutions—schedule your service today to experience our excellence firsthand!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiNnFMYkdBEAE!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICb6qLbGA%7CCgwIxoSLtQYQiJ7ohQE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKcXFDNjdnRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgIDJqqC67gE%7CCgwIjKGOsAYQoPqcqQM%7C?hl=en-US[2] https://www.docdancer.com/about-us/[3] https://www.docdancer.com/fort-wayne-heating-services/What makes your services worth the price?
Doc Dancer, Inc.'s services are well worth the investment due to their extensive benefits and exceptional customer satisfaction. Our Safety & Efficiency Agreement (S.E.A) offers benefits such as the lowest prices for maintenance, discounts on parts and labor, and no overtime charges[1]. Our clients appreciate the craftsmanship and responsive service they receive. For instance, Keri G. praised our "excellent service and fantastic price," emphasizing the dedication to maintaining her equipment[2]. Moreover, our team is committed to proactive maintenance that prolongs the equipment lifespan, ensuring fewer breakdowns and enhanced safety[0]. Add to that the peace of mind with priority service and 24/7 emergency support, and it’s clear why Doc Dancer remains the top choice for HVAC needs. Contact us to start enjoying these benefits today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0ak0tcjdRRRAB!2m1!1s0x0:0x5036e59430059bf4!3m1!1s2@1:CIHM0ogKEICAgICtjM-r7QE%7CCgwI4tverQYQkOLc5wE%7C?hl=en-US[1] https://www.docdancer.com/fort-wayne-heating-services/[2] https://www.docdancer.com/hvac-maintenance-plans/
Electrical
Can I fix my own light switch safely without an electrician?
You can replace a basic light switch if you shut off the correct breaker and work carefully. If you see burnt wires, aluminum wiring, a 3-way circuit, or a tripping breaker, stop and call a pro.
- Turn off the breaker and verify power is off with a non-contact tester.
- Label wires and match the same type switch.
- Tighten connections; no exposed copper.
- Restore power and test. Doc Dancer handles electrical troubleshooting and wiring repairs for homes in Fort Wayne, New Haven, and nearby.
Updated: 2025-12-18 00:00:00
Need help in Grabill, IN? Call (260) 217-0311 or book online.
"I've had a good experience with every interaction with Doc Dancer, from routine maintenance to troubleshooting calls." — Kat H.
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You can handle simple upkeep, but full generator service is best left to a professional. Schedule professional maintenance at least once a year, or twice a year for heavy use or critical loads. Technicians perform oil and filter changes, battery checks, fuel quality checks, coolant and exhaust inspections, safety checks, and a simulated outage test. Larger systems may need load bank testing. Following manufacturer guidelines helps maintain warranty compliance. Work involves gas and high-voltage transfer switches, so licensed service increases safety.
Quick homeowner checks:
- Keep the area clear for ventilation.
- Monitor system alerts.
Updated: 2025-12-18 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
"We are very pleased with the service provided in purchasing and installation of our generator." — Linda L.
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Emergency circuit breaker repair pricing depends on the fault and parts needed; a technician confirms costs after on‑site diagnosis. Costs vary if the breaker simply resets, needs replacement, or if the main panel, HVAC circuit, or generator transfer switch is involved. We provide 24/7 emergency service in Fort Wayne, New Haven, Auburn, and nearby areas (webpages: emergency availability). If your issue ties to a standby generator or AC electrical failure, we handle those urgent electrical repairs, too.
Quick checks:
- Look for a tripped breaker label.
- Unplug suspect devices.
- If you smell burning or see heat/damage, do not touch the panel.
Updated: 2025-12-18
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
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There isn’t a single hourly rate for a 24-hour electrician. Your cost depends on the problem, when you call, and parts needed. Doc Dancer, Inc. provides 24/7 emergency response for standby generators and AC/HVAC electrical issues in Fort Wayne and nearby areas. A technician will diagnose the issue first and share pricing before work begins. We service Generac and Honeywell systems, repair transfer switches, and handle emergency AC electrical failures. Final pricing is confirmed on site.
Updated: 2025-12-09 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
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The cost to replace an electrical panel is confirmed after an on-site evaluation. A technician will price the job based on panel capacity, condition of existing wiring, and any integration with your standby generator or transfer switch. We use approved parts for reliability and warranty protection. Panel work affects whole-home power, so professional diagnosis and testing are required. Emergency help is available 24/7. Service available across the Fort Wayne area, including New Haven.
Updated: 2025-12-09
Need help in Avilla, IN? Call (260) 217-0311 or book online.
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The most common reasons a Generac standby generator won’t start are battery issues, fuel quality problems, component faults, or transfer switch issues. During service, we test-start the unit and simulate a power outage to verify the automatic transfer switch and load handling. Our maintenance covers battery health checks, fuel quality checks, component inspection, oil and filter replacement, and settings/alerts updates to catch no-start conditions early. We service Generac and Honeywell units across Fort Wayne and nearby communities.
Updated: 2025-12-09 00:00:00
Need help in Avilla, IN? Call (260) 217-0311 or book online.
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There isn’t a flat price; fixing a home wiring issue depends on the fault, access, and any parts required. A Doc Dancer, Inc. technician will diagnose the problem first and confirm repair options and costs on site. We handle faulty wiring, breakers, and transfer-switch related issues using approved parts. We also provide 24/7 emergency response in Fort Wayne, Bluffton, and surrounding areas. Locally owned since 1946, we offer priority service and repair discounts through our maintenance membership.
Updated: 2025-11-24
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
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Change the oil and filter during your generator’s regular maintenance, which we recommend at least once a year. If your unit runs often or powers critical loads, schedule service twice per year. Our service includes oil and filter changes along with testing and inspections to keep Generac and Honeywell systems reliable and within warranty guidance. We service Fort Wayne and nearby communities.
Quick owner checks:
- Run a 10–15 minute test monthly.
- Keep the area clear for ventilation.
- Check battery terminals for corrosion.
Updated: 2025-11-24
Need help in Bluffton, IN? Call (260) 217-0311 or book online.
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A breaker that trips repeatedly signals an overload, short, or ground fault. Stop resetting it over and over. Unplug or switch off devices on that circuit, then reset the breaker once. If it trips again, leave it off. Check for warm outlets, burning smells, or buzzing. Do not bypass the breaker or use extension cords to “split” the load. Doc Dancer provides 24/7 emergency diagnostics and wiring repairs in Fort Wayne and nearby communities.
Updated: 2025-11-24 00:00:00
Need help in Fort Wayne, IN? Call (260) 217-0311 or book online.
"Nathan was prompt efficient and explained things well and explained some safety issues with open electrical boxes he saw." — Laurel S.
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We don’t publish a flat hourly rate for emergency electrical work. Final cost is confirmed after on‑site diagnosis. Price can vary by time of day, travel to your Fort Wayne area home, parts needed, and repair complexity. We offer 24/7 emergency response for backup/standby generators and provide upfront pricing after troubleshooting. We service Generac and Honeywell systems, including transfer switches, batteries, fuel issues, and wiring faults in New Haven and nearby cities.
- What to expect: 24/7 dispatch, diagnosis, then a clear repair quote before work.
Updated: 2025-11-04
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
"Nathan was prompt efficient and explained things well and explained some safety issues with open electrical boxes he saw." — Laurel S.
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Pricing for a standby generator install is custom. It depends on generator size, fuel and electrical work, and site conditions. We start with a needs assessment and provide a written quote. Many Fort Wayne and New Haven homes can be installed in about one day, but complex sites may take longer. We install Generac and Honeywell systems with automatic transfer switches and offer financing options.
What drives price:
- Load size and model
- Gas line length and meter capacity
- Electrical upgrades and transfer switch type
- Pad, placement, and permits/site work
Updated: 2025-11-04 00:00:00
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
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A light that stays on when you flip the switch usually means the switch failed closed or the circuit is miswired. Other causes include a stuck dimmer or smart switch relay, backfed power from another circuit, or a shorted switch leg. Turn off the breaker and call a pro. Doc Dancer troubleshoots wiring, replaces faulty switches, and restores safe operation in Fort Wayne and nearby communities, with 24/7 emergency service.
- Turn off the correct breaker; confirm the light goes out.
- Note if it’s a dimmer or smart switch.
- Do not open the box; wait for a technician.
Updated: 2025-11-04
Need help in Woodburn, IN? Call (260) 217-0311 or book online.
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Loyalty Program
Can I combine loyalty rewards with other promotions or discounts?
At Doc Dancer, we strive to provide the best value to our customers through various discounts and promotions. however membership discounts and promotional offers cannot be combined. If multiple discounts apply to a purchase, we will always apply the most beneficial discount to ensure you receive the greatest savings. This policy helps us maintain fair pricing while continuing to offer high-quality service and rewards to our loyal customers. If you have any questions about available discounts, our customer service team is happy to assist you in finding the best option for your needs.
Do loyalty program benefits apply to all types of services?
At Doc Dancer, our membership loyalty program is designed to provide our valued customers with exclusive benefits, priority service, and year-round savings on all our HVAC and plumbing services. As a member, you'll enjoy priority scheduling, ensuring that your service calls whether for routine maintenance, repairs, or emergencies are handled properly. You will also receive discounted rates on repairs and helping you save money while keeping your home comfortable and efficient our program includes seasonal annual tune-ups to keep your HVAC system running at peak performance, reducing energy costs and preventing costly breakdowns. Plus, with special promotions available only to members, you'll have Peace of Mind knowing your homes comfort systems are in expert hands. Sign up today and experience the Doc Dancer difference with VIP treatment and unmatched service.
Do you offer a loyalty program for repeat customers?
At Doc Dancer, our membership loyalty program is designed to provide our valued customers with exclusive benefits, priority service, and year-round savings on all our HVAC and plumbing services. As a member, you'll enjoy priority scheduling, ensuring that your service calls whether for routine maintenance, repairs, or emergencies are handled properly. You will also receive discounted rates on repairs and helping you save money while keeping your home comfortable and efficient our program includes seasonal annual tune-ups to keep your HVAC system running at peak performance, reducing energy costs and preventing costly breakdowns. Plus, and special promotions available only to members, you'll have Peace of Mind knowing your homes comfort systems are in expert hands. Sign up today and experience the Doc Dancer difference with VIP treatment and unmatched service.
Do you offer special events or bonuses for loyalty program members?
At Doc Dancer, our membership loyalty program is designed to provide our valued customers with exclusive benefits, priority service, and year-round savings on all our HVAC and plumbing services. As a member, you'll enjoy priority scheduling, ensuring that your service calls whether for routine maintenance, repairs, or emergencies are handled properly. You will also receive discounted rates on repairs and helping you save money while keeping your home comfortable and efficient our program includes seasonal annual tune-ups to keep your HVAC system running at peak performance, reducing energy costs and preventing costly breakdowns. Plus, special promotions available only to members, you'll have Peace of Mind knowing your homes comfort systems are in expert hands. Sign up today and experience the Doc Dancer difference with VIP treatment and unmatched service.
How do I sign up for your loyalty program?
Signing up for Doc Dancer, Inc.'s loyalty program is a straightforward process designed with customer convenience in mind. To initiate the membership agreement process, please contact our customer service team. You can reach us by phone at 1-260-744-3251 during our business hours, Monday through Friday, 7 am to 5 pm EST. Alternatively, you can email us at contact@docdancer.com, and a representative will respond to your inquiry within 24 hours. When contacting us, please have your equipment type and any relevant information ready to expedite the signup process. We look forward to welcoming you as a member!
How does your loyalty program work?
Joining Doc Dancer's loyalty program comes with a suite of outstanding benefits designed to reward our valued customers. You receive exclusive discounts, early access to special promotions, and priority scheduling, 15% off repairs, no overtime charges, ensuring your home comfort needs are met swiftly. Our program is crafted to enhance your experience with us, emphasizing value and loyalty.
Our brand loyalty is highly regarded, with 508 reviews praising our commitment to excellent service[1]. Customers like Lynn N. note our friendly and professional service, which is consistent and pressure-free[0].
Become a part of our thriving community and enjoy these fantastic rewards. Contact us today to learn more about how you can benefit from our loyalty program!
What benefits do I get from your loyalty program?
Joining Doc Dancer's loyalty program comes with a suite of outstanding benefits designed to reward our valued customers. You receive exclusive discounts, early access to special promotions, and priority scheduling, ensuring your home comfort needs are met swiftly. Our program is crafted to enhance your experience with us, emphasizing value and loyalty.
Our brand loyalty is highly regarded, with 508 reviews praising our commitment to excellent service[1]. Customers like Lynn N. note our friendly and professional service, which is consistent and pressure-free[0].
Become a part of our thriving community and enjoy these fantastic rewards. Contact us today to learn more about how you can benefit from our loyalty program!